[Her tone is frank, but not venomous.] You are one of the most frustrating people I have ever met.

But you're not cruel, or vicious. You don't use or abuse people. Generally, the person you hurt most is yourself - and frankly, there's a lot of that to go around. And I can see you getting better.

You've still got a lot to learn, but so does Tiffany. I figure learning together can only be a good thing.